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MDRC

Economic Mobility Lab Case Study: Brooklyn Workforce Innovations

December 31, 2025 Less than a 1-minute read
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This case study from MDRC shows how Brooklyn Workforce Innovations improved the enrollment process in its CDL-B training program by redesigning outreach and application communications. Workforce leaders and funders can draw practical lessons about using data and participant feedback, along with implementing simple design changes, to strengthen access for and retention of program applicants.

VIEW THE CASE STUDY

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